The DITY newsletter this week is an excellent piece written by Hank Marquis, in it are some very practical steps, (6 rather than the ubiquitous 10) to improving availability.
The great thing about this article is that he not only details the six steps, but also details (with links) to how each step should be completed.
There is no tool vending going on here either, as he puts it:
All it takes is a spreadsheet, or paper and pen.
Enjoy.
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